Wednesday, June 09, 2010

So ...some of you might recall that a few months back I found a Dyson DC18 on the side of the road, registered it, then sent it in for repair for free.

Well it took about 2.5 months. We'd call the repair shop every 1-2 weeks, apparently Dyson didn't have the parts, they were on back-order, etc. Eventually we got the vacuum back and weren't too pissed at the long wait because, hey, we got a $200 vacuum for free, right?

Earlier this week I get a note from UPS saying they had a package for me. Weird, I'm not expecting anything.

So yesterday I pick it up, open it, it's a Dyson DC18.

Near as I can tell, someone in the loop eventually said "just send them a refurb." At some point the original machine gets into some queue to get fixed and eventually sent back to us.

So now I have two Dyson DC18's for which I've paid precisely nothing. w00t.

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